NINEA little help,
whenever you need it.
A question, an idea or something that’s not quite working? We’d love to hear from you.
Let’s talk.
Email the NINE team for help with the app.
nine.ai.pregnancy@gmail.com ↗For technical issues, include your iPhone model, iOS version and what happened. Please avoid sending sensitive health information by email.
A few helpful answers
What can I use NINE for?
NINE supports your pregnancy and your baby’s first year with a personal AI assistant, weekly updates, check-ins, a photo diary and practical trackers.
Which languages are available?
English, Russian, Spanish, German, French and Portuguese.
How do I sign in?
NINE supports Sign in with Apple. If you have trouble signing in, email our support team with a description of the issue.
Can I share my records with my doctor?
You can export your records as a PDF medical summary from the app and share it with your doctor.
How do I ask about my data or account?
For privacy questions or an account deletion request, contact nine.ai.pregnancy@gmail.com. Do not include passwords or detailed medical records in your email.
Does NINE replace my doctor?
No. NINE does not replace medical advice, diagnosis or treatment. Always consult your doctor. This support inbox is not an emergency service.